Terms & Conditions
Last updated: November 4, 2025
Welcome to Simcoe Muskoka Shades. By accessing or using our website, services, or products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site or services.
1. General Information
Simcoe Muskoka Shades provides window covering products and installation services in the Simcoe and Muskoka regions. By using our website or contacting us for a quote or service, you acknowledge that you are at least 18 years old and have the legal authority to enter into this agreement.
2. Products and Services
All products displayed on our website or marketing materials are for illustrative purposes only. Actual materials, colors, and dimensions may vary slightly. We reserve the right to modify, discontinue, or update products and services without prior notice.
3. Pricing and Payments
Prices listed on our website or in quotations are subject to change without notice.
All payments must be made in full as agreed upon before delivery or installation. Taxes, delivery fees, and installation costs (if applicable) will be clearly stated in your quote or invoice.
4. Orders and Cancellations
Orders are confirmed once a deposit or full payment is received.
Cancellations made after an order has entered production may result in restocking or processing fees. Custom-made products are non-refundable once production has started.
5. Warranty and Liability
Simcoe Muskoka Shades offers warranties as specified by the manufacturer.
We are not responsible for damage caused by misuse, improper installation (if not performed by our team), normal wear and tear, or environmental conditions.
Our liability is limited to the repair or replacement of defective products as determined by the warranty terms.
6. Installations
If installation services are included, customers must ensure the installation area is accessible and free of obstructions.
Delays caused by site inaccessibility or incomplete preparation may result in additional charges.
7. Website Content
All content, images, designs, and materials on this website are the property of Simcoe Muskoka Shades and may not be copied, reproduced, or distributed without prior written consent.
8. Privacy
Your privacy is important to us. Any personal information collected through our website or services is handled in accordance with our Privacy Policy, which complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).
9. Limitation of Liability
Simcoe Muskoka Shades is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
You agree that your sole remedy for dissatisfaction is to discontinue using our website or services.
10. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The updated version will be posted on our website with a revised “Last Updated” date.
11. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
📧 info@simcoemuskokashades.ca
📍 Simcoe & Muskoka, Ontario, Canada